In case you weren’t sure, the customer is always right.
The problem with that statement is that they are NOT always right, so in a world of customer service, the goal is to gently lead them towards being less wrong.
My least favorite question these days, in all honesty, is “Why is that?” No matter [...]
Filed under: Networking, Special Events | Tagged: customer service | Leave a Comment »
Welcome to Unsolicited Advice …and other fables.
Patch updates:
11.12.08…
+ Custom header sized improperly
+ Categories not listed on sidebar
+ Author name not appearing underneath post
+ Tags or Categories? Or both?
+ [further edits afoot] / “working as intended” tag – placeholder
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